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PRIVACY POLICY

1. Data Controller
The data controller responsible for your personal data is 3D-wings located in Turkey. If you have any questions about this Privacy Policy, please contact us at "3dwings.store@gmail.com"

2. Information We Collect
We collect several types of information to provide and improve our service to you:

  • Personal Identification Information: Name, surname, and email address (collected when you create an account or make a purchase).

  • Billing Information: Billing address and country.

  • Payment Data: All payments are processed securely through our third-party payment gateways (e.g., Payooner, iyzico]). We do not store or have access to your credit card or financial details on our servers.

  • Technical and Usage Data: IP address, browser type, download logs (to monitor digital product delivery), and cookie data.

3. How We Use Your Data
We use the collected data for various purposes, including:

  • To deliver, manage, and secure your digital downloads (3D models).

  • To process your payments and prevent fraudulent transactions.

  • To provide customer support and verify your product licensing.

  • To comply with legal, tax, and accounting obligations.

4. Data Sharing and Third-Party Providers
We do not sell your personal data. We only share your information with trusted third-party services necessary to operate our website:

  • Payment Processors: To handle secure transactions (Payooner, iyzico).

  • Hosting and Cloud Storage: To host our website and store the 3D model files securely.

  • Legal Obligations: If required by law, we may disclose your information to comply with legal requests or protect our intellectual property rights.

5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including verifying your lifetime license to the purchased 3D models and fulfilling tax requirements (typically up to 10 years for commercial records).

6. Your Data Protection Rights (GDPR & CCPA)
Depending on your location, you have the following rights regarding your personal data:

  • The right to access: You can request copies of your personal data.

  • The right to rectification: You can request that we correct any inaccurate information.

  • The right to erasure ("Right to be forgotten"): You can request that we delete your personal data from our systems.

  • The right to data portability: You can request that we transfer your data to another organization.

To exercise any of these rights, please contact us at "3dwings.store@gmail.com"

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